Boundless cancels concerts at Bowood House
Boundless and Neil O’Brien Entertainment have today announced the cancellation of two concerts scheduled to take place on 21 and 22 July at Bowood House.
The organisers are offering full refunds to those that already bought tickets, along with free tickets to two concerts at Borde Hill Garden in West Sussex on 07 and 08 July headlined by UB40 and The Gipsy Kings.
Refunds for Bowood House tickets and details on how to claim free tickets to the concerts at Borde Hill Garden can be obtained from the website or box office that the tickets were originally purchased.
Head of Boundless Brand and Events, Darren Milton explained: “It is with a heavy heart that we have to announce the cancellation of A Boundless Summer concerts at Bowood House”
“2018 was the first year of Boundless Summer at Bowood House and we wanted to ensure our attendees get the best possible experience. Despite working with some exceptional talent and a fantastic venue, with the level of ticket sales, it will not be possible to provide a successful and viable event.
“We made the difficult and necessary decision to ensure our attendees get the best possible experience and, in this instance, we felt we would not be able to provide this given the level of ticket sales.
“For those that have already bought a ticket to the Bowood House concerts, we are offering a free ticket to our concerts at Borde Hill Garden on 7-8 July.
“We would like to reassure ticket holders for our concerts at Borde Hill Garden on 7-8 July that these concerts are going ahead as planned.”
The two winners of the Boundless Breaking competition from the Wiltshire area will be offered the opportunity to open the Borde Hill Garden concerts headlined by UB40 and The Gipsy Kings, alongside the two Sussex winners. Details of the winners will be announced in due course.
For more information, please visit www.boundlesssummer.co.uk
Why was the concert cancelled?A
The concerts at Bowood House on 21 and 22 July were cancelled due to low ticket sales. The predicted level of attendance would have had a negative impact on our attendees experience at the event and we did not feel comfortable running an event that would not be to the high standards our customers expect.
I bought tickets - how do I get a refund?A
All ticket offices have been informed on the cancellation. Please contact your ticket provider for a full refund
I bought a picnic – how do I get a refund?A
All picnics have been ordered as part of your ticket on Ticketmaster. This will be refunded as part of your ticket refund. Whilst requesting your ticket refund please ensure TicketMaster refund the full amount.
What’s the deal with the free tickets for Borde Hill Garden on 7 and 8 July 2018?A
We acknowledge that our attendees love events and we did not want them to miss out on a live music experience this summer. Boundless Summer Concerts are also running at Borde Hill Gardens, West Sussex on 07 and 08 July with UB40 and the Gipsy Kings. In addition to a full refund for Boundless Summer at Bowood House, we will also issue you with free day tickets to Borde Hill on the day of your choice. You will receive one free day ticket for each Boundless Summer Ticket purchased. To claim your free ticket, please contact your ticket provider.
I bought Boundless membership with my ticket, what’s happening with that?A
You can choose to continue your Boundless Membership or request a full refund. To request a refund please contact the ticket office you purchased your tickets and membership from.
Can I claim for any travel or accommodation that I bought for the concerts?A
All ticket purchases fall under the terms and conditions of each ticket outlet. Please contact your ticket seller for their specific T&Cs.
Will the concert be happening next year?A
What is happening with the Wiltshire-based winners of the Boundless Breaking competition?A
The two Boundless Breaking artists that were due to perform at Bowood have been offered performance spots at Boundless Summer Borde Hill.