multi generational family on bridge at WWT

Renew your Boundless membership

Keep enjoying exclusive savings, great days out and unique member experiences, all worth far more than the cost of membership.

Renew today to keep your member benefits and savings uninterrupted.

Continue getting great value from your membership:

• Great days out for less
• Cultural & heritage experiences
• Exclusive member events & communities
• Travel & holiday savings
• Member-only offers & discounts

Renew in 3 simple steps

It only takes a few minutes to renew and keep enjoying everything your membership has to offer.

Click on fees & renewal button example

Log in

Access your membership dashboard and click on "Fees & renewals"

Choose membership type and check price

Review your renewal details

Check your renewal price, upgrade your membership or update your payment options

Icon for membership confirmation

Confirm your renewal

Complete your renewal and continue your Boundless benefits for another year

What keeps members coming back?

Need help renewing?

Forgotten your password or having trouble accessing your account? We can help you get back into your membership.

Phone

0800 669944

Mon to Sat 9-5pm

When will my membership renew?

Your membership renews 12 months after you joined or last renewed.

We’ll send you a reminder email in the weeks before your renewal date, so you’ll know when it’s coming up.


How will I be charged for my renewal?

If you pay by Direct Debit or card subscription, your membership will renew automatically and your renewal payment will be taken from your chosen payment method.

If you paid by one-off card payment, your membership won’t renew automatically. You’ll need to make a new payment when your renewal date comes around.

We’ll email you beforehand to let you know when your renewal is due.


Can I change my membership tier or payment method when I renew?

Yes. You can change your membership tier or payment method before your renewal date from your account.

You can upgrade or downgrade your membership and switch between Direct Debit and a one-off card payment.


What happens if my payment fails?

If a renewal payment doesn't go through, we'll email you to let you know. You'll have a short window to update your payment details and renew your membership.

Your benefits stay active during this time.


Can I cancel my renewal?

Yes, how you cancel your renewal depends on how you pay for your membership:

  • Card subscription: Switch off auto-renewal from your account

  • Direct Debit: Cancel your Direct Debit with your bank

  • One-off card: Simply choose not to make the renewal payment

If you need help cancelling, contact our Membership Services team on 0800 669944, Monday to Saturday, 9am–5pm.

Your membership will end on your current renewal date, and you'll keep full access to your benefits until then.


Will my membership number or account stay the same after I renew?

Yes. Renewing keeps your existing account, membership number, and any linked partner benefits. There's no need to register again.


Do I need to do anything if I'm on Direct Debit?

No action needed. Your Direct Debit will continue automatically, and you'll be notified in advance in line with the Direct Debit Guarantee.


I can't log in to my account, how do I reset my password?

Select 'Forgotten password" on the login page to reset your password.