LV= Travel Insurance - Coronavirus Update
In light of the impact that Coronavirus (COVID-19) is having globally, LV= has made the difficult decision to pause the sale of travel insurance to new customers.
LV= considered a number of different options, such as excluding cover or significantly increasing prices for new customers. But, LV= strongly believes this temporary measure of pausing the sale of new policies and focusing on their existing customers is the right decision.
There’s no change for existing customers who already have a travel policy with LV= Customers can contact LV= in the normal way if they need to make a claim and LV= will continue to offer renewals to its existing customers.
LV= remains committed to the travel insurance market and this is only a temporary move given the exceptional circumstances.
Make sure your travels are stress free, knowing that if something were to happen you can enjoy your holiday in the knowledge that you’re covered. Our LV= travel insurance discount is open to all Boundless members, and you can save 5% on your travel insurance quote with us. If you have home or car insurance policies, then you can get an extra 10% off. We also offer a further 10% discount for buying your travel insurance online.
- Boundless members get 5% off LV= public prices
- Members with LV= car or home insurance get an extra 10% discount
- Buy online and save 10% more
(When more than one discount is relevant, each is applied individually)
Defaqto 5 Star rated Premier policy
From the Cotswolds to a cruise around the world, you’ll love LV=’s top-rated travel insurance. You can choose from two levels of cover, their Essential policy or their Defaqto 5 Star rated Premier policy. Here's some of the benefits:
- Premier policy gives you up to £10,000 cancellation cover – peace of mind should you become unwell before you travel
- Choose from an annual multi-trip policy (available for travellers under 80 years old), or a single trip policy (no upper age limit)
- Cover for up to a 366 days long holiday available on a single trip policy (90 days if 65-79 years of age and up to 31 days for over 80 years of age)
- 90 days per trip covered on an annual multi trip Premier policy, or 31 days per trip on Essential
- Cruise cover automatically included on all annual multi-trip policies
- All pre-existing medical conditions considered
- Overseas emergency medical cover up to £10 million (excluding UK cover)
- Insure yourself, your family or a group of up to ten people on one policy
Call 0800 202 8179 for a quote or click here to get a quote online
Choose from the following extras to enhance your travel insurance
Baggage, personal belongings and money
If your things get lost or stolen, LV= can cover your luggage, valuables and other possessions (like skis and golf clubs).
Winter sports cover
Cover for personal accident, personal liability and emergency medical expenses while out on the slopes.
Cruise cover is already included on all annual multi-trip LV= Travel Insurance policies, but if you’re taking out single-trip cover, you’ll need to add it on if you’re taking a cruise holiday. Their cruise cover includes compensation if a scheduled port stop is cancelled, cover to re-join your cruise after illness and cabin confinement benefit should you become unwell during your trip and have to remain in your cabin.
What’s the difference between Essential and Premier cover?A
LV= offer two levels of travel insurance; Essential and Defaqto 5 Star rated Premier. Both levels of cover can be for single-trip or annual multi-trip policies.
- Up to £5,000 if you need to cancel your trip before you travel, e.g. because of an unexpected illness
- Maximum trip length of 31 days on annual multi trip policies
- Up to £10,000 if you need to cancel your trip before you travel, e.g. because of an unexpected illness
- Compensation if the transport you're using to reach your destination is delayed by more than 12 hours
- Up to £10,000 if you have to cancel your trip because your pre-booked transport is delayed by more than 24 hours
- Up to £1,000 to reach your destination or return home if you miss your prebooked transport – e.g. if you miss your flight because of a delayed train
- Maximum trip length of 90 days on annual multi trip policies
Full details can be found in the Document of Travel Insurance.
Will LV= consider my pre-existing medical conditions?A
LV= is able to provide cover for a number of medical conditions but cover isn't automatic. If you require cover, they must be told about all pre-existing medical conditions for everyone named on the policy. If they're unable to provide cover for anyone's specific condition you'll be shown this online before you take out the policy and the restrictions in cover will be shown under the endorsement sections on your policy schedule.
LV= may charge you for providing cover for pre-existing medical conditions. To remove any confusion at the point of claim, they’ll either be able to provide cover for all of someone’s pre-existing medical conditions or none of them. For this reason it's very important that they're told of all conditions for everyone on the policy. If they're unable to cover a person's pre-existing conditions the premium will reflect that this cover has been removed.
Unfortunately they can't give you a quote if you're waiting to have tests or investigations (or waiting for the results of any tests or investigations) for symptoms unless those symptoms are known to be directly related to an existing and already diagnosed condition.
Can I add baggage cover?A
Yes, baggage, personal belongings and money can all be covered by choosing to add baggage cover to your policy. Your luggage (including skis and golf clubs), personal items, travel money and passport are all covered when you add this cover.
£2,000 with the Essential policy
- total valuables limit £300
- single item limit £300
£3,000 with the Premier policy
- total valuables limit £500
- single item limit £500
£500 for money (on Essential and Premier policies)
- up to £300 cash
Lines for claims and services are open: Mon-Fri: 9am-6pm, Sat 9am-5pm and Sun 10am-4pm (for Text Phone dial 18001). Calls will be recorded.
Boundless by CSMA acts as an introducer to Liverpool Victoria Insurance Company Limited for General Insurance.
LV= and Liverpool Victoria are registered trademarks of Liverpool Victoria Financial Services Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria group of companies. Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Tel: 0330 123 9970.