Support and Contact

Emergency Contact Number

In an emergency, the lead organiser must contact the appropriate services and then report the incident via the Boundless emergency number.

24 hour clock graphic

Phone

0330 123 2011

Email: membercommunities@boundless.co.uk

Call: 0127 3744 763

Office hours: 9am - 5pm Monday to Thursday, 9am-4.30pm Friday

Please contact Member Communities for all volunteering enquiries, such as:

  • Minutes and other administrative documents

  • Newsletters

  • Personal Expenses claims

  • Imprest Request forms and related enquiries

  • Other Extranet, Communique or communication based enquiries

  • All other general Active Club enquiries not covered elsewhere

  • Single Event Notice form

  • SEN Amendment form

  • Attendance data

  • The Club aspects of the website or magazine

Email: membership@boundless.co.uk

Call: 0800 669944

Office hours: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and Sunday.

Please contact Membership services for enquiries about:

  • Your personal membership

  • Referrals to join a new member

  • Offers and benefits through our Approved Partners

  • All Leisure Retreats enquiries

  • General enquiries relating to the website or magazine.

Email: clubaccounts@boundless.co.uk

Office hours: 9am - 5pm Monday to Thursday, 9am-4.30pm Friday

Please contact Club Accounts for enquiries about:

  • Quarterly Base Accounts (QBA)

Member Communities Team

Headshot for Kadie CrichtonSenior Marketing Manager

Kadie Crichton

kadie.crichton@boundless.co.uk

Kadie leads the department and is there to support volunteers across the club, while also driving key projects that help shape Boundless’s future. She also oversees the Boundless magazine and digital content on the website, helping share members’ stories and experiences.

Headshot of Emily WittySenior Marketing Executive

Emily Witty

Emily.Witty@boundless.co.uk

Emily helps keep the Boundless magazine and digital articles running smoothly and is the main point of contact for volunteers in the Camping and Caravanning Group, Classic Vehicle Group and The Reading Room.

Headshot of Benita FaroreMarketing and Communications Executive

Benita Farore

Benita.Farore@boundless.co.uk

Benita supports volunteer onboarding and ongoing development,
with a strong focus on compliance and digital access.
She also manages the Investing in Volunteers accreditation to ensure best‑practice volunteering.

Headshot of Holly OrgeeMarketing and Communications Executive

Holly Orgee

Holly.Orgee@boundless.co.uk

Holly contracts Social Breaks & Holidays stays and works closely with our brilliant volunteer hosts. She also supports and is the main point of contact for the Motoring Groups, Aviation, Gardening and Cooking Groups.

Headshot of Jack Bell

Member Communities Senior Administrator

Jack Bell

Jack.Bell@boundless.co.uk

Jack is your first point of contact for member queries, looking after the inbox and phone line. He also supports local groups by uploading SENs, approving risk assessments and helping with group emails and requests.

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