We’re looking for a Partnerships Manager who genuinely enjoys building, maintaining and evolving long-term relationships, someone who takes pride in being a trusted partner.

At Boundless, partnerships are about creating value for our members through strong collaboration, clear communication and continuous improvement. This role is central to making sure our partners feel supported, understood and well-managed and that our members get the best possible experience as a result..

The role

As a Partnerships Manager, you’ll be responsible for the day-to-day management of a portfolio of established partners.

You’ll focus on:

• Nurturing strong, productive relationships
• Making sure partnerships run smoothly and deliver value
• Spotting opportunities to improve how we work together
• Acting as the bridge between partners and internal teams

You’ll work closely with the Senior Partnerships Manager and alongside another part-time Partnerships Manager, sharing responsibility for continuity, communication and handovers.

What you’ll be doing

• Managing ongoing relationships with key partners, including regular check-ins and account meetings (online and occasionally in person)
• Being the main point of contact for your partners, ensuring they feel supported, informed and confident working with Boundless
• Coordinating partner activity such as offers, competitions and campaigns, working closely with marketing, digital and data teams
• Briefing clear, accurate content into marketing teams to promote partner activity across digital and print channels
• Monitoring how partnerships are performing and identifying ways to improve outcomes for both members and partners
• Managing partner activity, contracts and approvals carefully and compliantly (including FCA/ASA requirements)
• Keeping excellent records and ensuring all sign-off and documentation is completed to a high standard
• Sharing clear weekly handovers with the other Partnerships Manager and stepping in to support when needed
• Contributing ideas for better ways of working, improved processes and smarter partnership activity

This role will suit you if you…

• Enjoy looking after relationships and finding mutually beneficial ways to drive partnerships forward
• Are organised, thoughtful and proactive in how you manage accounts and projects
• Communicate clearly and confidently with a wide range of people
• Like improving how things work, not just keeping them ticking over
• Are comfortable working independently while collaborating closely with others
• Care about accuracy, detail and doing things properly

What we’re looking for

Essential experience

• Experience in account management, partnership management or relationship-focused roles
• Strong written and verbal communication skills
• Experience working with marketing teams (digital and/or print)
• Good organisational skills and attention to detail
• Confidence using Microsoft for reporting, tracking activity and presenting ideas to partners

What we offer in return

Brighton is a great place to work, and our office is located in the very heart of this vibrant city, just a two-minute walk from the main station. We have some brilliant and talented people working with us and joining Boundless is an opportunity to become part of a growing and ambitious team that takes pride in putting its people and members first. We care about our culture and work hard to create an attractive and rewarding place for our people to work in.

We also provide a generous employee benefits package, including:

• Competitive salary
• Twenty-four days’ annual leave, plus bank holidays
• Employer pension contribution up to 10 per cent
• Life insurance (4 x pensionable salary)
• Boundless membership
• Access to Vitality Health and Wellbeing benefits
• Employee Assistance Programme
• Training and development opportunities
• Bike2work and Home Tech schemes
• Access to Lifetime financial wellbeing platform
• Meet & Eat once a month
• Plenty of socials (beach cleans, summer and Christmas parties and more)

Boundless is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

If you require any support or need to discuss reasonable adjustments, please contact us at PeopleAndCulture@boundless.co.uk

How to apply

To apply for the above position please contact Boundless below including a copy of your C.V. and covering letter detailing why you would be suitable for the role.