LV= Home insurance – exclusive member discounts

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LV= Liverpool Victoria logo

Protect your happy place without breaking the bank.

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What do I get?

  • Exclusive 6% discount – just for being a Boundless member*
  • Save an extra 5% when you buy online (excludes Home Emergency and Home Legal Expenses)**
  • Multi policy savings – save another 5% on top of your exclusive discount if you have an LV= car insurance policy.**
  • 12-month guarantee on repairs – when using LV= approved suppliers

*Exclusive Boundless member discount vs general public prices on lv.com and through the call centre.

**When more than one discount is relevant, each is applied individually.

Defaqto 5 star Home Insurance 2025

Awarded Defaqto 5 star rating for Home and Home Plus insurance

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£1 million cover if you need to rebuild your home with home cover

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LV= home insurance rated 4.7/5 on Feefo1

Exclusive LV= Home insurance benefits for Boundless members

Your home is one of the most important things in your life – and protecting it should be simple and affordable. Thanks to our long-standing partnership with LV=, you get access to trusted, high-quality home insurance, plus exclusive savings just for Boundless members.

Choose between three levels of home insurance – Essentials, Home and Home Plus. LV= Home and Home Plus cover have been awarded a 5-star rating by Defaqto for being among the most comprehensive insurance products on the market.

Insurance table

Home standard

Essentials

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£500,000 buildings cover to rebuild your home

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Insure £15,000, £25,000 & £50,000 worth of belongings under your contents cover

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£30,000 in cover if you need to temporarily stay somewhere else under you buildings cover

Home standard

Home

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£1 million in cover if you need to rebuild your home

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Insure up to £100,000 worth of belongings under your contents cover

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£75,000 in cover if you need to temporarily stay somewhere else under you buildings cover

Home standard

Home Plus

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Unlimited cover if you need to rebuild your home

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Insure up to £150,000 worth of belongings under your contents cover

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£100,000 in cover if you need to temporarily stay somewhere else under you buildings cover

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Enhanced accidental damage cover for buildings and / or contents such as broken items / ornaments

Personal belongings cover - away from home

Cover you can count on – whatever level you choose

No matter what level of cover you go for – Essentials, Home or Home Plus – you’ll get a range of reassuring benefits included as standard:

  • 12-month guarantee on repairs – when using LV= approved suppliers
  • 24-hour emergency helpline on hand – day and night
  • Accidental damage cover for underground pipes and drains
  • New locks and keys if your keys are lost or stolen (cover of up to £750 for Essentials)

Or call LV= team directly on 0330 678 6280

Tailor your cover with optional extras

Want a little more protection? Choose from a great range of optional add-ons to enhance your discounted home insurance – so you only pay for what you really need.

See your optional extras

Need to know more about LV= home insurance?

Who are LV=?

LV= (Liverpool Victoria) is one of the UK’s largest insurance companies offering a wide range of insurance and retirement products. It’s been awarded Defaqto’s highest rating with a 5-star rating for Home and Home Plus insurance, recognising these as among the most comprehensive insurance products on the market.

How much should I insure my contents for?

To work out the total amount of contents insurance you need, you should add together the value of all your contents, including valuables, bicycles and personal possessions. The amount should also reflect how much it would cost to replace all of your items as new. Make sure that the amount you cover is correct so, if you need to claim, you’ll be able to replace these items. You can insure up to £150,000 worth of belongings under the contents cover of a Home Plus policy.

Can I take out a policy for just buildings or contents insurance?

Yes, you can take out a policy for just buildings or contents insurance.

What is buildings insurance?

Buildings insurance covers loss or damage to the structure of your home, including any outbuildings like garages. This means things like your roof, walls, windows and doors are covered.

What is legal expenses insurance and what does it cover?

Home legal expenses insurance is part of the range of home insurance optional extras and is available to you if you take out buildings and/or contents insurance. Home legal expenses insurance helps with costs for legal claims and disputes (up to £100,000) to help you and any family members permanently living with you with compensation claims, employment disputes and your legal rights as a homeowner.

What does my policy excess mean and what are my excesses?

An excess is the amount you must pay as the first part of any claim. Your excess may vary depending on the nature of your claim (for example an escape of water claim may have a different excess to an accidental damage claim). Policy excesses are listed on Your Cover and Limits.

What does accidental damage cover?

Accidental damage is any damage caused by an unintentional accident, for example tripping over and breaking something or dropping and damaging an item of value. You can choose to enhance your level of accidental damage cover for both buildings and contents. This enhanced cover is included as standard with LV=’s Home Plus policy.

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Not ready to renew your home insurance?

Share your renewal date and we’ll send you a handy reminder a month before your renewal date, along with some exclusive LV= offers.

Insurance renewal information | Boundless by CSMA

Terms and conditions

1 Based on 815 customer reviews independently verified by Feefo (January 2025)

* When more than one discount is relevant, each is applied individually

** Britannia Rescue breakdown cover starts at £44 per year for Standard cover

LV= phone lines open Monday-Fri 8-8pm, Saturday and Bank Holidays 9-5pm and Sunday 10-4pm. For Text Phone service, first dial 18001. Calls will be recorded.

Boundless by CSMA acts as an introducer to Liverpool Victoria Insurance Company Limited for General Insurance.

LV= and Liverpool Victoria are registered trademarks of Liverpool Victoria Financial Services Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria General Insurance Group of companies. Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Tel. 0330 1239970