Take the worry out of arranging your travel money through ICE – International Currency Exchange. As a Boundless member you can get great exchange rates and prepaid travel cards for safer transportation of your holiday money. Find out more about the currency exchange deals you’re entitled to below.
Your International Currency Exchange Benefits
- 1 card, 10 currencies
- Use it at millions of locations worldwide
- Keep your money safe
- No hidden fees
- Manage your card anywhere, anytime
- Easy budgeting
- Avoid exchange rate movements
- 24/7 customer support
- Added benefits, just for you
- Next day delivery when you order before 3pm.
- Some of the best currency exchange deals available.
- No commission.
- Price-match guarantee.
- Boundless exclusive – improved rates on orders over £1000 over the phone.
- Boundless exclusive – 40-day same rate buy-back guarantee.
- Boundless exclusive – free next-day delivery when you spend over £600.
Please log in to redeem this offer. Not a member of Boundless yet? Join Boundless for only £27 a year to claim this offer and lot’s more like it across familiar lifestyle, travel, finance and motoring brands!
Benefits of the cashcard
1 card, 10 currencies
You can hold 10 currencies on your card and switch between them easily. The available currencies are: British Pounds, US Dollars, Euros, Australian Dollars, New Zealand Dollars, Canadian Dollars, South African Rand, Turkish Lira, Swiss Franc and UAE Dirham.
Use it at millions of locations worldwide
It works just like a debit card in cash machines, restaurants, shops, and at ATMs worldwide. Since the ICE Clear card is a prepaid card, we recommend that you don’t use it for reserving a rental car or hotel room, on a cruise, or at an automated fuel pump. For more information, see our fees and limits.
Keep your money safe
If you lose your card, freeze it in the app and call us to get a replacement.
No hidden fees
Free to get a card, free to get it delivered, free to top up foreign currencies, plus zero transaction fees when you use it outside the UK. While we don’t charge transaction fees, always check with the merchant before you pay in case they charge their own fee or set their own limits. Take a look at our fees and limits here.
Manage your card anywhere, anytime
Top up in seconds, see your balance and track your spending through the ICE Clear app.
Load your travel money on the card and know exactly how much you have to spend abroad, plus keep on track of your spending anytime in the app. No nasty shocks or surprises when you get home!
Avoid exchange rate movements
The exchange rate is fixed at the point you top up your card, so no need to worry about being left out of pocket if the currency suddenly fluctuates as long as you spend in a currency loaded on the card.
24/7 customer support
Talk to a friendly human on the phone wherever you are in the world. If your card is lost or stolen we’ll get a replacement card and/or emergency cash to you (up to the available balance on the card and subject to availability).
Added benefits, just for you
Exclusive ICE Clear card perks to make travelling that little bit nicer, including free WiFi hotspot access worldwide and Priceless by Mastercard® for access to exclusive experiences around the world. You’ll get WiFi access for three months after registering your card, and an extra three months each time you reload your card with £100 or more.
How do I know my payment details are secure?A
ICE operates a totally secure ordering system, so your personal information is fully protected. ICE’s secure server software encrypts all your personal information including debit card numbers, name and address.
I haven't received my email confirmation, what should I do?A
This should never happen, as this is a totally automated service. In the unlikely event that you do not receive a confirmation by email, this may be an indication that your order has not been received or processed, and ICE strongly advises that you email their dedicated Customer Service team at email@example.com. They aim to respond within one hour during their business hours of Monday to Friday, 9am-5pm and Saturday 10.00am - 1.00pm.
How will my order be delivered?A
All money orders are despatched using Royal Mail Special Delivery, with delivery expected before 1:00pm the next working day, providing orders are placed prior to 3pm. A signature will be required on delivery of all orders. Customers must refuse to accept any packages which appear to have been tampered with or damaged during transit by Royal Mail. Should you sign for a package which has been damaged or tampered with, we will not accept any responsibility for any financial loss. Cards will be delivered within 7 days.
What is your Price Match Guarantee?A
If you find a better deal on another UK website, we’ll beat it when you order over £1000. Just give us a ring on 0330 123 1432 and we promise to offer you a better price. Our opening hours are 9am to 5.30pm, Monday to Friday, and 10am to 1pm on a Saturday. We are closed Sunday and Bank Holidays. For more details about Price Match Guarantee, please read our Terms & Conditions.
What happens if no-one is at home to sign for my order?A
All Special Delivery orders need to be signed for in person, therefore it is essential that either yourself or someone you trust is at the delivery address. Should no-one be available to sign for the order, notification will be left advising you that the package has been taken back to your nearest Post Office/Sorting Office, which you can then collect at your convenience.
What happens if my order doesn't arrive?A
In the unlikely event that your order does not arrive within the specified time frames, please do not hesitate to call ICE Customer Service Centre, on 0330 123 1432, who will investigate as a matter of urgency.
What can I do if I am not happy with ICE’s service?A
ICE strives to offer a premier service and they hope that you never have reason to be unhappy. However, they do welcome all feedback as it enables them to constantly improve their service. Contact them at firstname.lastname@example.org with any feedback, no matter how small. Please visit iceplc.com/website/faqs for their full, comprehensive FAQs.
What are the benefits of the ICE Clear card?A
We are always looking for ways to improve our products and we have listened to our customers to improve and enhance our prepaid card product. The ICE Clear card will make spending abroad simple, transparent and cheap – without lots of unexpected fees. You can top up your card with multiple currencies before you travel and spend with ease and security at millions of ATMs and locations worldwide. The ICE Clear card will give you an improved prepaid card exchange rate compared to the ICE Traveller’s Cashcard, leaving you with more money to spend on the fun stuff on holiday.
Some of the benefits include:
- Improved exchange rate compared to the ICE Traveller's Cashcard
- What you see is what you get. No hidden fees, no complicated rules
- Free WiFi hotspot access worldwide
- Stay on top of your spending anywhere using the ICE Clear app
- Easy to top-up using the app, the ICE website or by phone
- 24/7 customer support, including replacement card and/or emergency cash (up to the available balance on the card) if your card is lost or stolen (subject to availability)
- Accepted at millions of locations and ATMs worldwide
- Mastercard Priceless® Cities experiences at great locations around the world
When will the new Mastercard® ICE Clear Card be available to order online?A
The new Mastercard® ICE Clear Card will go on sale in January 2019.