Digital Analyst


Britannia House, Brighton

Working hours: 34.5 hours / Monday to Friday

What’s involved?

Purpose of the role:

We believe that data should be behind all decisions with regard to digital development. Working as a Digital Analyst you will be a key part of a small team – technically minded, you will provide the data and insight that will drive continuous improvement in our digital offerings.

You’ll maintain regular reporting, but the real value you bring to the team will be additional data brought to the table by your enquiring mind. We are looking for someone to pick up hypotheses on user behaviour and help us to prove or disprove them. You’ll help us to understand what problems to solve; the priority we need to give them and then whether we’ve successfully solved them or need to think again.

Main responsibilities:

  • Regular monitoring and reporting on key website stats- calling out any significant trends or changes (focusing both on acquisition and retention)
  • Ownership of the Google Analytics and Tag Manager accounts – ensure they are set up correctly and are kept up to date
  • Provide the analytical data that will allow Boundless to improve existing and build new user friendly online experiences and prioritise developments
  • Analysing data for patterns and trends
  • Set up tracking to ensure any changes made to the site can be monitored to ensure they’re making the improvements expected
  • Support the Marketing team with tracking online Marketing initiatives and suggesting areas for improvement in future activity
  • Work with front end dev to ensure that the website, GA and Google Tag Manager are set up appropriately for optimizing analytics

Key Knowledge

You will have:

  • Great technical knowledge of Google analytics and Tag Manager
  • Previous experience of driving continuous improvement through analytics
  • Ability to work as part of a team to translate data and insight into action
  • The right skills to present data in a visually interesting and engaging way –to persuade and influence
  • Desire to make a difference and energy to drive through change
  • Willingness to go beyond the prescribed role – with only a small team in place, we’re looking for someone flexible
  • Excellent communication skills – ability to explain trends and exceptions in data to the wider team
  • Working knowledge of Sitecore CMS and analytics and Dynamics 365 is desirable

Our Boundless values are important to us and shape the way we work. Read more about them on our main jobs page

What we offer in return

Brighton is a great place to work, and our office is located in the very heart of this vibrant city, just a two-minute walk from the main station. We have brilliant and talented people working with us and joining Boundless is an opportunity to become part of a growing and ambitious team that takes pride in putting its people and members first. We care about our environment and work hard to create an attractive and rewarding place for our people to work in.

We provide a generous employee benefits package, including:

  • Competitive salary
  • Twenty four days’ annual leave, plus bank holidays
  • Employer pension contribution up to 10 per cent
  • Life insurance (4 x pensionable salary)
  • Boundless membership
  • Employee Assistance Programme
  • Training and development opportunities
  • Bike2work and Home Tech schemes
  • Meet & Eat (there is such a thing as a free lunch!) once a month*
  • Plenty of socials (beach cleans, charity fundraising and more)*

*COVID-19 has put a hold on these for now but they will return when it is safe for us to do so.

Boundless is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.

If you require any support or need to discuss reasonable adjustments, please contact us at or you may call us at 01273 744772.

How to apply

To apply for the above position please contact Boundless below including a copy of your C.V., salary expectations and covering letter detailing why you would be suitable for the role.